IVE’s Jang Wonyoung’s recent airport departure has become more than an online debate, as the issue has now led to a civil complaint asking for clearer identity check standards at airports.
The situation began after a video from May 30 showed Jang Wonyoung departing from Gimpo International Airport for Shanghai, China. During the identity check, a staff member reportedly asked her to lower her mask so her face could be compared with her passport photo. Jang Wonyoung briefly lifted her hat, lowered her mask, and then wore it again.
Some online users later questioned whether the check was done properly, leading to a so called “attitude controversy”. However, the issue has since shifted toward airport security rules and whether clear standards are being applied equally to all passengers.
According to reports on June 15, a civil complaint was submitted to the Security Management Department of the Gimpo Airport Operations Team. The complaint requested clearer official guidance on whether passengers must remove masks, hats, sunglasses, and similar items during identity checks.
The complainant argued that the focus should not only be on one celebrity’s actions, but also on the transparency of airport rules. They stated, “If there are security procedures that passengers must actually follow at the airport, official guidance should be provided so that any ordinary passenger can understand them easily and clearly”.
The complaint also asked authorities to explain which rules require passengers to remove items like masks or hats, and which department is responsible for enforcing them. It also raised concerns that unclear rules could make work harder for airport security staff.
The complainant further said, “Security check standards should not become loose or be applied differently just because someone is a politician, businessperson, or famous person with high public recognition”. They requested confirmation that the same standards are being applied to all passengers, regardless of status.
Under current aviation security rules, airport operators must carefully compare a passenger’s boarding pass and ID to confirm their identity. If it is difficult to confirm the person through the photo alone, additional checks may be used.
Incheon International Airport already displays notices asking passengers to briefly remove masks, hats, and sunglasses for identity verification. Korea Airports Corporation is expected to handle the complaint by June 23.
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